Our Satisfied Customers

Kelso Auto Repair

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Tue - Fri: 7:30 AM - 6:00 PM
5

5

Absolutely amazing people, they got me in same day! The process they use to inform you of the status of your vehicle is very informative. 110% perfect service from beginning to end!

Thank you, Tara, for your outstanding review! We couldn't be happier knowing we provided you with exceptional service from start to finish. Your satisfaction is our top priority, and we're delighted to hear that our commitment to clear communication and efficient service made a difference. We appreciate your kind words and look forward to providing you with the same excellent care in the future!

- Bob's Lil Car Hospital
5

I have confidence in the staff there. They are committed to providing fine service. I rely on them to keep me on the road!

5

They were very professional and kept in good communication about everything. I never had to worry about them running up a bill. I trust them to do what's needed and only what's needed to fix my car.I fully recommend this shop to anyone who needs a good mechanic but don't want to pay a fortune for the help. Top notch service

Thank you for the 5-star review, Mark! We're thrilled to hear that you had such a positive experience with our team. It's great to know that our professionalism and transparent communication made you feel at ease. We appreciate your recommendation and look forward to serving you again in the future!

- Bob's Lil Car Hospital
5

I had my Mercedes Benz ML500 in for suspension issues. I’m so grateful for the team and making sure critical repairs were addressed. I will be a customer for life. Thank you again for getting my Benz running safely. I’m so thankful for you all.

1

I had my Mercedes in for suspension issues. They just put a bandaid on the issue. $3300 later I’m out a vehicle. Took my car back because the same notification popped up not even 3 weeks later, just for them to say it will be an additional $2200 to fix! So much for loyalty! Almost $250 for an oil change???? They tried to tell me I had a misfire in my engine, which a second opinion stated was WRONG!!! Do not go here!!!!!!! Ever.

4.5

I had some extensive work done on my Mercedes Benz ML500. My suspension was awful and needed repaired. They went above and beyond to make sure I was taken care of and that critical repairs were addressed. Amazing work and wonderful HONEST people. I’m a customer for life. Thank you to the team for making sure my car is safe and sound.

Thank you, Lacey, for your kind words and for trusting us with your Mercedes-Benz ML500. We are very happy to hear that you are satisfied with the service and that we were able to address all your concerns. Our team strives to provide excellent workmanship and top-notch customer service. We appreciate your loyalty and look forward to serving you in the future!

- Bob's Lil Car Hospital
5

I have been bringing my vehicles to Bob's Lil Car Hospital for years now. While I doubt you could find a more knowledgeable professional staff, it is there honesty that keeps me coming back. It is a relief to be able to bring my vehicle in for service or repair and know they are looking out for my best interest. They have literally given me a quote to complete a repair and reduced the fee after completing the work because it went quicker than anticipated. In my 40 years of owning a vehicle I have never had any other shop do that.

Thank you, Tim, for being a loyal customer, repeat customers are very appreciated and needed for our success as a small business!

- Bob's Lil Car Hospital
5

Quick and easy. Got the problem taken care of the first time. Plenty of documentation and communication.

5

Great service. Thank you!

Your welcome Jean, only a handful of Jaguars compared to other makes are on the road. We are glad we can be helpful for you in caring for your car.

- Bob's Lil Car Hospital
Bob's Lil Car Hospital is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bob's Lil Car Hospital (360) 577-1187 if you have any issues in accessing any area of our website.