Kelso Auto Repair

I've been a customer of Bob's Lil Car Hospital for 6 years and have always been very satisfied with the service. They are thorough, answer all questions, and fix everything correctly the first time. Their customer service attitude is excellent, and their treat you fairly. For instance, at the recent servicing they performed, the tech noticed my license plate lights were out. Due to the complexity of accessing the lights, the estimate was $100. But it took much less time and so they reduced the cost to under $29. Other repair shops might just go with the "book" rate regardless of the time. Their location in Lexington might initially deter some people, but RiverCities Transit Route 411 has a flag stop right in front of the shop -- couldn't be easier to get to/from Longview. Highly recommended!

As always the service and customer support was outstanding. I have always had a positive experience with Bob’s. I trust my vehicle’s with no one else.

Horrible experience !!! will never do business and don’t recommend this place to anyone, they charged me labor for 1 1/2 hours at $164.00 an hour cost total $282.00 and said U need a whole new component, for 1654 for and did nothing, but charged me 282 for a For a diagnostic that I was not told I was gonna be charged, horrible horrible they just want to rip you off!

Good job nice people to work with.

Rick did an amazing job replacing the steering shaft in my truck. Very friendly, honest and knowledgeable staff at this shop.

Very good customer service and knowledgeable about foreign auto repair. Seemed a little bit expensive but I think you get what you pay for. But still more reasonable than a dealership.

Could not be more disappointed. I wanted to keep my business local and it cost me! I took my TDI there twice, each trip was close to $1500, only to have the same problems! Was charged $588.82 for a part that I could have bought from VW for $250. Almost $3k and my vehicle was still not working right. They said bring it back and they would “diagnose” for free, when I went back they said I would have to take it to the dealer, THEY COULDN’T FIX IT. I spoke to a shop in Portland, they said bring it in and they would take a look, they hooked it up to the computer, paired the replaced parts, charged me $70 and the car runs great now! Bob’s charged me $329.94 for a diagnostic! I will never be back, the shop in Portland finished the job that Bob’s couldn’t.