You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Bob's Lil Car Hospital:
This business goes above & beyond of just providing auto repair. They are dedicated professionals who are committed to providing the highest standards available in automotive repair. There is no doubt from the moment you walk in, they CARE about you!! They make you feel like your vehicle is the only one in the shop!! They not only met my expectations but exceeded them!!!Jay Furness
My family and I were traveling from Port Angeles, WA to Salem, OR pulling our travel trailer. All of a sudden, while traveling on I5 our diesel truck showed low fuel and the service engine light turned on. We immediately took an exit that showed Chevron Diesel. We knew it just said 3/4 of a tank left, but thought maybe there's a leak and we need to check it out. Well, Chevron didn't even have fuel so I just turned at the stop light and pulled over. I went about checking things to see what could be the problem. When I couldn't figure it out I looked over and saw the sign Bob's Lil Car Hospital? staring back at me. God led me to park right next to them and I had no idea. They were very helpful from beginning to end. Offered to give me a ride to the nearest gas station as their diesel mechanic was at lunch to run the check engine light code. When mechanic was off lunch he was very helpful along with others that confirmed what he thought. It wasn't anything that required immediate attention. They gave me advice on what to do and how to monitor until we returned to home to CA from our 2 week trip up and down the coast. They were very cordial and more than delighted that all was okay and we could continue on our trip. If I lived close to them, they would be getting my business from here on out. They are awesome to work with and most importantly trustworthy. Two very important things when it comes to a mechanic shop. Thank you all for you help. We made it home safely and it is very much thanks to all of you.Aaron King
Impressed with the whole process. Quick diagnosis, quick fix and 25% under estimate because of the tech's expertise. Much appreciated, especially in this day and age. Thanks much Lil Car!Dave E.
Thank you for providing us with positive experiences every time we come here. Fantastic customer service! It is so nice to be able to take our vehicles to someone who is so knowledgeable and trustworthy.Kristina C.
Service is remarkable, prompt, and efficient. I've been impressed with the staff, and I make it a point to return whenever I need help with my Rav4.Judith F.
Was driven up to Seattle and had part of the plastic to my underbody come off and start effects my my tires. Called and stopped by Bobs lil car hospital and had Ken look at it for me. He was able to fix the problem in 5 mins free of charge. If your ever in the area and need a spot to get your car fixed check them out. Very friendly and quick.Justin K.
I have been going to Bob's for 17 years. A least once a year my old Subaru needs some repair, and I have always left feeling that I got quality, honest workmanship at a reasonable price. I would highly recommend Bob's, especially to single ladies who don't know "what's" wrong with their car, because Bob and his crew really listen and don't just guess their way into a big bill.Krista M.
Super easy for me to take our rigs to. I took my used Jeep in for preventative items, (Just to sleep better at night), and all better now. Super cool that the mechanic that worked on my Jeep, was a guy that worked for another dealership for many years, and is an EXPERT on what I needed.. Recently, I bought my son a new car, took it there for a power steering issues, got that fixed. BUT the great thing is I forgot to tell them to see why the "Check Engine" light was on. Guess what!! They conveyed what they found on that!! The extra mile is what service is all about!!Ken Y.
Friendly and competent service. Always a pleasure to get my car serviced here.Lura
We could not have asked for a better place to take care of our car when we had a problem while driving home from vacation in Oregon. The folks at Bob's took care of our problem quickly and for a very reasonable price, and they were super friendly and accommodating to us, our son, and our three dogs, all of whom were traveling with us. Great work and even better service - we'd highly recommend them!Megan Blomquist
As always, done fast, done right and at a great price. Thanks!Kelly DeWitt
Bobs Lil' Car Hospital truly deserves 5 stars at the very least. Their attention to detail is far above average. I have been making use of their facilities for a number of years and have never been disappointed. One time they saved me a transmission job by discovering that my problem was simply a characteristic of the vehicle and not a cause for worry. Can't ask for better than that!George R. Kalista
Always get great service from Bob's - This morning my car was finished early and cost less than the estimate. Can't beat that! Everyone working here is friendly and helpful. I've never taken my car anywhere else since I moved to this town. When I was growing up (talking 50 years ago!) my dad had a service station - the old fashioned kind where 3 guys came out to service your car while you were gassing up. This place reminds me of that.Lura A.
Really glad I found Bobs Lil Car Hospital! We moved our sister back to Longview to take care of our aging parents. She was given Dads 1998 Dodge Dakota. Dad (99 years old) said the truck was in great shape. Well Dad has not done anything to the vehicle for a long time. It was really in dire condition and needed a lot of work. We were leaving town to return home the day after we took the truck in to Bob's. Bob went above and beyond to get the truck ready for our sister. We could not of been treated better. We really feel that Bob and staff took the repair personal and wanted to make sure our sister had a reliable vehicle to aid our aging parents, just like he was doing this for his family. Can't say enough good.Larry Shephard
Jay Furness, 12/22/2020
This business goes above & beyond of just providing auto repair. They are dedicated professionals who are committed to providing the highest standards available in automotive repair. There is no doubt from the moment you walk in, they CARE about you!! They make you feel like your vehicle is the only one in the shop!! They not only met my expectations but exceeded them!!!